Terms & Conditions
Last Updated: 15 March 2026
Welcome to The Last Chapter. These Terms and Conditions govern your use of our website and the purchase of products from our online store.
By accessing this website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
1. About Us
This website is operated by The Last Chapter, an online store specialising in printed books.
Throughout the website, the terms “we”, “us”, and “our” refer to The Last Chapter.
2. Use of the Website
By using our website, you confirm that:
You are at least 18 years old, or
You are using the website with permission from a parent or guardian
You agree not to use the website:
For any unlawful purpose
In a way that could damage or disrupt our website
In a way that harms other users or our business
3. Products
The Last Chapter sells physical printed books.
We aim to ensure all product descriptions, images, and prices are accurate. However:
Book covers may vary between print editions
Some books may be temporarily unavailable
Errors in descriptions or pricing may occasionally occur
We reserve the right to correct errors or update product information at any time.
4. Pricing
All prices listed on our website are in GBP (£) unless stated otherwise.
Prices may change without notice. Shipping costs and applicable taxes will be displayed during checkout before payment is completed.
5. Orders
When you place an order, you will receive an order confirmation email. This confirms that we have received your order but does not guarantee acceptance.
We reserve the right to cancel or refuse any order for reasons including:
Payment issues
Incorrect pricing
Product availability
Suspicious or fraudulent activity
If an order is cancelled after payment has been taken, a full refund will be issued.
6. Shipping and Delivery
We aim to dispatch orders as quickly as possible.
Delivery times may vary depending on:
Shipping destination
Courier service
Seasonal demand
The Last Chapter is not responsible for delays caused by third-party delivery services.
Customers are responsible for ensuring that shipping information is accurate when placing an order.
7. Returns and Refunds
If you are not satisfied with your purchase, you may request a return within 14 days of receiving your order.
To be eligible for a return:
Books must be unused
Books must be in original condition
The return must be requested within the return period
Refunds will be issued once the returned item has been received and inspected.
Return shipping costs may not be refundable unless the item arrived damaged or incorrect.
8. Damaged or Incorrect Items
If you receive a book that is damaged or incorrect, please contact us within 7 days of delivery.
Please include:
Your order number
Photos of the item
We will arrange either a replacement or a refund.
9. Intellectual Property
All content on this website, including:
Logos
Branding
Website design
Text and graphics
is the property of The Last Chapter and may not be copied or used without permission.
Book covers and publisher materials remain the intellectual property of their respective publishers.
10. Limitation of Liability
To the fullest extent permitted by law, The Last Chapter shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
11. Privacy
Your personal information is handled according to our Privacy Policy, which explains how we collect and protect customer data.
12. Changes to Terms
We reserve the right to update these Terms and Conditions at any time.
Updates will be posted on this page with the revised last updated date.
13. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
The Last Chapter
Email: your email address
Address: your business address