Shipping Policy

Order processing
Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays are processed on the next business day.

Shipping times
Delivery times vary by destination and shipping method selected at checkout. Estimated delivery times are:

• Domestic: 3–7 business days

• International: 7–21 business days

These are estimates and may be affected by carrier delays, customs, weather, or other factors outside our control.

Shipping rates
Shipping costs are calculated at checkout based on the delivery address, package weight, and selected shipping method.

Order tracking
Once your order ships, you will receive a confirmation email with tracking information, if available.

International shipping
For international orders, customers are responsible for any customs duties, taxes, or import fees charged by their local authorities.

Incorrect addresses
Please ensure your shipping address is accurate at checkout. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.

Lost or delayed packages
If your package is significantly delayed or appears lost, please contact us at [email protected] and we will help investigate with the shipping carrier.

Damaged items
If your order arrives damaged, contact us within 2 days of delivery with your order number and photos of the damage.

Contact us
For shipping questions, contact: [email protected]